Frequently asked questions
If you can’t make your appointment, you can reschedule (or cancel) free of charge up to 24 hours in advance. If you cancel within 24 hours of the appointment, we charge the reserved time. Your health insurer does not reimburse these costs.
Your first appointment
For a first appointment for physiotherapy, manual therapy or pelvic physiotherapy, we reserve a maximum of 60 minutes.
We take time for your story, your wishes and your questions.
If time allows, a physical examination follows. Sometimes the conversation takes the whole appointment; the examination then naturally follows in a later appointment.
Once everything is clear, we start treatment and/or a training plan in the same or the next appointment.
Have you already seen a physiotherapist, manual therapist or pelvic physiotherapist for this complaint? If so, we recommend booking a second opinion (more info).
For that, we reserve a maximum of 120 minutes, so there is plenty of time and space to be thorough together.
Not sure which appointment fits your complaint? Send us a WhatsApp message or give us a call first, and we will work out together who is the best fit for you.
Already sure of your preference? Book online straight away.
- A valid ID
- Clean indoor (sports) shoes
- Any documents from your referring doctor, if you have them
No. You don't need a referral for physiotherapy, pelvic physiotherapy, manual therapy or personal training.
You do need one to get a ‘chronic indication’ reimbursed, for example rehabilitation after surgery, or basic-insurance cover for urinary incontinence. You can find the official list here (only available in Dutch). Reach out to your health insurer for more information.
All ultrasound examinations are done by Julian, except for the pelvic area, which Querine does.
An ultrasound examination is possible in 2 ways:
- A second opinion with ultrasound: a maximum of 120 minutes. This includes a physiotherapy intake and the ultrasound examination. You can book this appointment online yourself.
- After a referral following an intake with one of our team members. This appointment lasts a maximum of 60 minutes.
During the examination, a bit of gel is put on your skin and the ultrasound probe moves over the area being examined. In many cases you can watch on the screen, so you see for yourself what is happening.
First of all, we would like to invite you for a free introduction of 15 to 30 minutes. You don't need sportswear here yet.
We'll be happy to show you the studio and explore together how we can best help you achieve your goals.
Once this is clear, we plan an intake appointment where we will have an additional conversation and jointly carry out various tests and measurements that apply to your goal(s) and training.
Costs and reimbursement
We don't have contracts with health insurers. You receive the invoice by email, pay it, and afterwards you can submit it to your health insurer.
If you have supplementary health insurance for physiotherapy (aanvullende verzekering), you will usually get part of it back. Because of privacy law, we are not allowed to check exactly how much for you. Want to know in advance? Call your health insurer and give them the codes for your treatment. You can find them in the FAQ on each service page.
Your health insurer counts the first appointment as 2 of the sessions your supplementary policy covers.
Longer appointments are possible. The extra time can't be claimed from your insurer. The rate is the same.
Usually partly, if you have supplementary health insurance for physiotherapy.
A second opinion takes a maximum of 120 minutes and costs €260,00. With an ultrasound examination it is €310,00 in total.
- The first 60 minutes appear on the invoice as 2 codes.
- The second 60 minutes can't be claimed from your insurer. The rate is the same.
The codes per therapist for the first 60 minutes:
- Physiotherapy (with Julian): 1864 and 1000
- Manual therapy (with Thomas): 1864 and 1200
- Pelvic physiotherapy (with Querine): 1864 and 1600
An ultrasound examination can only be added to a second opinion with Julian, and it doesn't change the codes.
Your insurer reimburses per code, no matter who you see. So you get the same amount back as for a regular appointment; you pay the difference yourself.
Because of privacy law, we cannot check your policy for you. The easiest way is to call your insurer and ask about reimbursement for these codes.
Would you like to see the exact rates?
Usually partly, if you have supplementary health insurance for physiotherapy.
The exact price depends on your therapist.
- First appointment, a maximum of 60 minutes (codes 1864 and 1000): €80,00 to €130,00
- Follow-up appointment, a maximum of 30 minutes (code 1000):
€40,00 to €50,00
With an expert therapist, follow-ups last longer:
- First appointment, a maximum of 60 minutes: €130,00. The invoice shows codes 1864 and 1000, just like a regular first physiotherapy appointment.
- Follow-up appointment, also a maximum of 60 minutes: €130,00.
The first 30 minutes appear on the invoice as code 1000.
The second 30 minutes can't be claimed from your insurer.
The rate is the same.
Your insurer reimburses per code, no matter who you see. So you get the same amount back as for a regular appointment; you pay the difference yourself.
Would you like to see the exact rates per therapist?
Usually partly, if you have supplementary health insurance for physiotherapy.
The exact price depends on your therapist.
- First appointment, a maximum of 60 minutes (codes 1864 and 1200): €95,00 to €130,00
- Follow-up appointment, a maximum of 30 minutes (code 1200 for the first 8 appointments, then code 1000): €47,50 to €57,50
Manual therapy (code 1200) is usually reimbursed more than regular physiotherapy (code 1000). Code 1200 applies to the second half hour of your first appointment and your first 8 follow-up appointments. The first half hour is the intake code 1864, which is reimbursed the same for every service. Appointments with Thomas or Annelou are always manual therapy appointments.
With an expert therapist, follow-ups last longer:
- First appointment, a maximum of 60 minutes: €130,00. The invoice shows codes 1864 and 1200, just like a regular first manual therapy appointment.
- Follow-up appointment, also a maximum of 60 minutes: €130,00. For the first 8 follow-ups, the first 30 minutes appear on the invoice as code 1200, after that as code 1000. The second 30 minutes can't be claimed from your insurer. The rate is the same.
Your insurer reimburses per code, no matter who you see. So you get the same amount back as for a regular appointment; you pay the difference yourself.
Would you like to see the exact rates per therapist?
Usually partly, if you have supplementary health insurance for physiotherapy.
The exact price depends on your therapist.
- First appointment, a maximum of 60 minutes (codes 1864 and 1600)
- Follow-up appointment, a maximum of 30 minutes (code 1600)
Pelvic physiotherapy (code 1600) is usually reimbursed more than regular physiotherapy. Only a registered pelvic physiotherapist can use this code; at EBP Studio, that is Querine.
This code applies to the second half hour of your first appointment and your follow-ups. The first half hour is the intake code 1864, which is reimbursed the same for every service.
Your insurer reimburses per code, no matter who you see. So you get the same amount back as for a regular appointment; you pay the difference yourself.
Would you like to see the exact rates per therapist?
Usually partly, if you have supplementary health insurance for physiotherapy. An ultrasound examination is possible in 2 ways:
- Second opinion with ultrasound: the first 60 minutes appear on the invoice as codes 1864 and 1000. The second 60 minutes can't be claimed.
- Ultrasound appointment after a referral following an intake with one of our team members: the first 30 minutes appear on the invoice as code 1000. The second 30 minutes can't be claimed.
Your insurer reimburses per code, no matter who you see. So you get the same amount back as for a regular appointment; you pay the difference yourself.
Would you like to see the exact rates?
No, health insurance doesn't cover personal training. If you're self-employed, you may be able to claim it as a business expense. Some employers also contribute.
Getting here
Our physiotherapy practice and personal training studio is in the Rivierenbuurt, Amsterdam Zuid.
Our physiotherapy practice and personal training studio is in the Rivierenbuurt, Amsterdam Zuid.
- Paid street parking in the surrounding residential area, at the regular zone rate
- Amsterdam parking rates
Practical
Yes. We meet all Dutch legal and professional quality standards. The practice and our therapists are fully registered in the relevant quality and professional registers (BIG is the Dutch national register for healthcare professionals), and we work to current guidelines and professional standards.
Our vision
Evidence
No six-week transformations or quick fixes, but training and therapy for long-term health, using the best available evidence in science.
Based
Our approach is based on you, our client. Symptoms such as pain are often the reason for an appointment. However, what is the actual problem and what do you want to be able to do again? The answer to those questions is usually broader than the physical approach of a conventional physiotherapist and/or trainer. Sometimes there is no quick fix and the solution isn’t sexy. Think of it as a change in behaviour.
Practice
Based on our expertise, we try to get to the core of your complaint(s) and find the most suitable solution.
Unfortunately we cannot offer any guarantees. Anyone who claims otherwise often only achieves short-term results and lacks transparency. We help you take control of your situation. We need you for that.